Privacy Policy

Last updated: 10 Jan 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us for support. This may include:

  • Personal information (name, email address, phone number)
  • Organization information (company name, business details)
  • Account credentials and preferences
  • Communication and support interactions

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send administrative information and updates
  • Respond to your comments and questions
  • Analyze usage patterns to enhance user experience

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights and the safety of our users
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication measures
  • Employee training on data protection practices

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and features
  • Ensure security and prevent fraud

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@ponyrider.studio

Address: Ponyrider Studio PTY LTD

123 Digital Business Ave

Melbourne, VIC 3000, Australia

This privacy policy is effective as of 10 Jan 2026 and applies to all users of the Ponyrider Hay Platform.

Privacy Policy - Ponyrider Studio